Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

La Jolla Beach & Tennis Club achieved an 11% conversion rate with warm and cold lead nurture

Inspiration La Jolla Beach & Tennis Club achieved an 11% conversion rate with warm and cold lead nurture Subject lines: Secure your next stay with us. / We still want to host your upcoming visit! Sent: Ongoing Brand: La Jolla Beach & Tennis Club Category: Inspiration Hotel location: La Jolla, California (NAM) Our thoughts: La Jolla Beach & Tennis Club automated their warm and cold lead nurtures and saw [...]

By |May 15, 2023|Categories: Inspirations|Tags: |

Meet a Revinator: Melissa Hsu

Revination Meet a Revinator: Melissa Hsu Are you curious about the Revinate working culture? Want to see what behind-the-scenes life looks like? Hear from our Director of Product Management, Melissa Hsu, in this month's 'Meet a Revinator' series. Hsu joined Revinate at the start of 2023. Her favorite part of being a Revinator is meeting customers in-person. She rates interacting with people who use our solutions everyday onsite [...]

Unlock your potential and face the staffing shortage with technology

The Hotel Moment podcast — episode 58 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Chip Rogers, President and CEO of the American Hotel and Lodging Association (AHLA), discuss why the staffing shortage doesn’t have to be an obstacle to reach success. Rogers offers creative solutions hoteliers can use to expand their workforce, and explains how technology actually facilitates opportunities for staff to connect with [...]

Top 10 strategies to win direct bookings across channels

Webinars — The Hotel Moment Deep Dive This webinar covers 10 strategies for hoteliers to win direct bookings across channels — including voice, text, email, and web Watch now Meet your hosts Neha Born, Regional Director of Sales, EMEA, Revinate Sara Green, Customer Success Manager, Revinate What you'll learn How to use your guest data to successfully drive [...]

By |May 9, 2023|Categories: Webinars|Tags: |

How French Lick Resort drives additional nights and ancillary revenue with Reservation Sales

How French Lick Resort drives additional nights and ancillary revenue with Reservation Sales Second chance bookings Booked over 800 abandoned reservations Email metrics 43% average open rate, 4.5% average click-through rate Direct revenue $51K per campaign We evaluated the solution every year for over a decade. We finally realized that we were leaving a lot [...]

How to start implementing sustainability initiatives while staying true to your brand

The Hotel Moment podcast — episode 57 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Billy Skelli-Cohen, CEO of the Zien Group, explore the increasing emphasis on sustainability in the hospitality industry. You’ll discover practical tips for implementation while developing a greater understanding of sustainability’s global relevance in hospitality. Tune in and find out how to design a greener stay for your guests to exceed [...]