Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

The Other House drives 425+ room nights from their newsletter

Inspiration The Other House drives 425+ room nights from their newsletter Subject line: In The Know this April Sent: April 2023 Brand: The Other House Category: Inspiration (Newsletter) Hotel location: London, United Kingdom (EMEA) Our thoughts: The Other House successfully used their monthly newsletter to build excitement about the experiences and events happening at their property. By targeting their opt-in guests, they build brand loyalty and drive direct revenue [...]

By |April 24, 2023|Categories: Inspirations|Tags: |

How Revinate helps Salt Water Vacations drive operational efficiency and bookings

How Revinate helps Salt Water Vacations drive operational efficiency and bookings Email metrics 63% average open rates, 17% average conversion rate Room nights 151 room nights per campaign ROI 17X with Reservation Sales alone We maximize revenue for our investment partner owners thanks to Revinate’s best-in-class marketing and sales solutions. Keri PiciGuest Relations Manager, Salt Water Vacations The brand In [...]

Revenue is right

Revination Revenue is right NAVIGATE 2023, the annual Revinate hospitality technology conference, is our chance to connect with over 350 attendees to network, learn, and grow. This year, we threw some fun and games into the picture. We played "Revenue is right". A game where we asked attendees to guess how much revenue Revinate has made all customers across all channels, since we started. We heard a [...]

By |April 19, 2023|Categories: Revination|Tags: |

Defining luxury and elevating hotel service

The Hotel Moment podcast — episode 56 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Dr. Jeffrey O, Chief Executive Officer at St. Justine, depict what it truly means to be a luxury hotelier. They explore beyond the standard definitions of luxury and ultra-luxury and connect these ideas to exemplary service. Dr. Jeffrey also shares his perspective on the changing digital landscape and how to [...]

2023 benchmark report: Hoteliers’ performance across communication channels

Webinars — The Hotel Moment Deep Dive Find out how your property stacks up to the competition when it comes to guest communication via email, text messaging, voice, and web. Watch now Meet your hosts Dylan Cole, Managing Director, EMEA, Revinate Bailey Yeats, Customer Education Specialist, Revinate Brent Sanders, Senior Customer Education Specialist, Revinate Watch the [...]

By |April 10, 2023|Categories: Webinars|Tags: |

AutoCamp targets their drive market and generates 325 room nights

Inspiration AutoCamp targets their drive market and generates 325 room nights Subject line: Hit the Road with AutoCamp this Spring Sent: March 2024 Brand: AutoCamp Category: Inspiration Hotel location: United States (3 locations in CA) Our thoughts: AutoCamp segmented and targeted their local California drive market with this one-time email campaign. The campaign included a room offer for each of their 3 California properties with the goal of inspiring guests [...]

By |April 8, 2023|Categories: Inspirations|Tags: |