Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Unlock your potential and face the staffing shortage with technology

The Hotel Moment podcast — episode 58 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Chip Rogers, President and CEO of the American Hotel and Lodging Association (AHLA), discuss why the staffing shortage doesn’t have to be an obstacle to reach success. Rogers offers creative solutions hoteliers can use to expand their workforce, and explains how technology actually facilitates opportunities for staff to connect with [...]

Top 10 strategies to win direct bookings across channels

Webinars — The Hotel Moment Deep Dive This webinar covers 10 strategies for hoteliers to win direct bookings across channels — including voice, text, email, and web Watch now Meet your hosts Neha Born, Regional Director of Sales, EMEA, Revinate Sara Green, Customer Success Manager, Revinate What you'll learn How to use your guest data to successfully drive [...]

By |May 9, 2023|Categories: Webinars|Tags: |

How French Lick Resort drives additional nights and ancillary revenue with Reservation Sales

How French Lick Resort drives additional nights and ancillary revenue with Reservation Sales Second chance bookings Booked over 800 abandoned reservations Email metrics 43% average open rate, 4.5% average click-through rate Direct revenue $51K per campaign We evaluated the solution every year for over a decade. We finally realized that we were leaving a lot [...]

How to start implementing sustainability initiatives while staying true to your brand

The Hotel Moment podcast — episode 57 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate’s CRO, and Billy Skelli-Cohen, CEO of the Zien Group, explore the increasing emphasis on sustainability in the hospitality industry. You’ll discover practical tips for implementation while developing a greater understanding of sustainability’s global relevance in hospitality. Tune in and find out how to design a greener stay for your guests to exceed [...]

The Other House drives 425+ room nights from their newsletter

Inspiration The Other House drives 425+ room nights from their newsletter Subject line: In The Know this April Sent: April 2023 Brand: The Other House Category: Inspiration (Newsletter) Hotel location: London, United Kingdom (EMEA) Our thoughts: The Other House successfully used their monthly newsletter to build excitement about the experiences and events happening at their property. By targeting their opt-in guests, they build brand loyalty and drive direct revenue [...]

By |April 24, 2023|Categories: Inspirations|Tags: |

How Revinate helps Salt Water Vacations drive operational efficiency and bookings

How Revinate helps Salt Water Vacations drive operational efficiency and bookings Email metrics 63% average open rates, 17% average conversion rate Room nights 151 room nights per campaign ROI 17X with Reservation Sales alone We maximize revenue for our investment partner owners thanks to Revinate’s best-in-class marketing and sales solutions. Keri PiciGuest Relations Manager, Salt Water Vacations The brand In [...]