Sanjana Chappalli
VP - Brand Marketing and Communications
Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.
Featured articles
Responding to Online Reviews: Q&A
During our recent webinar, "Creating a Guest Feedback Driven Culture," most of the questions asked by attendees were about responding to online reviews. Here are our answers.
Hotel Loyalty Programs are Getting an Update
Kimpton and Marriott have both recently re-vamped their loyalty programs. What are they doing differently, and what does this mean for travel?
Hotel Surveys Success Story: Petite Auberge and White Swan Inn
With Revinate's Post-Stay Surveys, two boutique hotels in San Francisco increased their review volume and moved up on the TripAdvisor Popularity Index.
A Guide to the Email Center: Optimizing Open and Click Rates
While the ultimate goal for your Revinate Post-Stay Surveys is to get the highest completion rate possible, you can’t do this if guests aren’t opening your emails. Here are the basic elements of a successful Post-Stay Surveys email campaign.
Social Media and Hotels: Why Engagement is Critical
Five reasons why social media is a crucial aspect of a hotelier's marketing and reputation management.
WebRezPro Property Management System Partners with Online Reputation Management Solution, Revinate
We're excited to announce that we've integrated with WebRezPro cloud PMS. For Revinate customers, this streamlines post-stay communications with guests, and makes it easier to increase review volumes on online review sites.