Sanjana Chappalli
VP - Brand Marketing and Communications
Sanjana Chappalli is focused on shaping the Revinate brand to be known as the hospitality industry’s direct booking platform leader. She leads Revinate’s commitment to building brand equity with its customers, employees, and other stakeholders by setting clear marketing strategies and implementing tactical executions. Sanjana has led marketing teams in ad agencies and companies, working with global brands like Spotify, IBM, Lenovo, and Porsche in nearly 25 years of work experience across Asia, Europe and North America. Outside of work, she is a serious linguaphile: She speaks five languages fluently and is currently learning Spanish, her sixth language. Besides her love for languages, Sanjana is a frequent diver also always planning diving and snorkeling trips.
Featured articles
Why you should have a text messaging solution for your casino — and how to find the right one in 2022
Announcement: Revinate Ivy & Revinate Chat Ivy has a new job and is now the intelligence layer present across all Revinate products. Revinate Chat is our new product built on modern web-based technology. It’s fully integrated with the CDP for context-aware personalization. It replaces SMS/WhatsApp-based Ivy messaging. Casinos operate in a highly competitive world. Every guest counts. Every dollar counts as well. Text messaging solutions, sometimes called digital concierges, in casinos are at times the [...]
How to get started with a text messaging solution for your hotel
Announcement: Revinate Ivy & Revinate Chat Ivy has a new job and is now the intelligence layer present across all Revinate products. Revinate Chat is our new product built on modern web-based technology. It’s fully integrated with the CDP for context-aware personalization. It replaces SMS/WhatsApp-based Ivy messaging. As we emerge from the pandemic, hotels around the world are turning to technology to attract guests and deal with the ongoing staffing crisis. One technology that is [...]
7 Travel Trends for Spring 2022
Spring Forward In varying parts of the world, spring is in the air, and it seems everyone is ready to shed the winter blues, especially after a tough Omicron surge that kept most people homebound. What’s (hopefully) not in the air? COVID. While we’re certainly not rid of the virus, case levels are at their lowest since summer 2021. As a result, many destinations have dropped their COVID-related restrictions. Travelers are itching to get somewhere, [...]
Why hotels and casinos are doubling down on centralized guest services
Announcement: Revinate Ivy & Revinate Chat Ivy has a new job and is now the intelligence layer present across all Revinate products. Revinate Chat is our new product built on modern web-based technology. It’s fully integrated with the CDP for context-aware personalization. It replaces SMS/WhatsApp-based Ivy messaging. Delivering exceptional guest services is a top priority for all of us in the hospitality industry. How can we utilize centralized guest services to get us there? Meet [...]
APAC Hoteliers: How Good is Your Hotel Marketing Score?
Compare your game against other APAC hotels in Revinate’s 2021 Hotel Marketing Benchmark Report In 2021, over 10,000 Revinate hoteliers sent 635 million emails. We reviewed these emails (like we do every year) to bring you actionable insights into hotel marketing activities. With our Hotel Marketing Benchmark Report 2021, you will be able to compare your hotel marketing game with other hoteliers like you. APAC is a region like no other. This year in recognition [...]
Search Less and Respond More: Introducing Direct Reply to Booking.com
When it comes to reviews, real reviews from real guests matter. And real guest authenticity is exactly Booking.com's specialty. It’s a methodology to search less and respond more. Unlike Google or TripAdvisor, Booking.com draws its nearly 161 million reviews from verified guests. That means they check for inappropriate content and verify the authenticity of all guest reviews before posting them to their site. With over 29 million listings worldwide and over 1.5 million rooms reserved [...]