Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Revinate selected as preferred CRM provider for The Leading Hotels of the World

Press release Revinate selected as preferred CRM provider for The Leading Hotels of the World Your Content Goes Here Global leader in independent luxury hospitality and global leader in hospitality technology have entered into a preferred vendor alliance. Palo Alto, US | December 2023 Revinate, a global leader in hospitality technology, is pleased to announce that it has been specially chosen by The Leading [...]

By |December 5, 2023|Categories: Press releases|Tags: |

Hotel Indigo Bali Seminyak Beach uses past guest data to drive direct bookings

Inspiration Hotel Indigo Bali Seminyak Beach uses past guest data to drive direct bookings Subject line: Hello [Guest Name], your room is ready! Sent: October 2023 Brand: Hotel Indigo Bali Seminyak Beach, an IHG Hotel Category: Inspiration Hotel location: Bali, Indonesia (APAC) Our thoughts: Hotel Indigo Bali Seminyak Beach, an IHG Hotel, recently implemented this strategic marketing campaign leveraging past guest data to drive direct bookings. This campaign, designed [...]

By |November 23, 2023|Categories: Inspirations|Tags: |

The power of personalization: TPG Hotels & Resorts’ journey to marketing success

The power of personalization: TPG Hotels & Resorts' journey to marketing success Goal Drive revenue with personalized, measurable marketing campaigns. Strategy Incorporate segmentation and targeted personalization in marketing efforts. Results Increased campaign effectiveness, clearer marketing ROI, and improved guest experiences. Revinate Marketing has been a game-changer for understanding our guests and engaging them in a [...]

Modern and focused commercial strategy — What does it look like?

The Hotel Moment podcast — episode 72 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Lori Kiel, Chief Commercial Officer of the Kessler Collection, break down the history of commercial strategy and how it’s traditionally been approached within hospitality. Kiel explains several ways technology acts as a vehicle to advance commercial initiatives while helping teams commit to one goal as comp sets change. Tune in [...]

The Houstonian Hotel, Club & Spa used geolocation segmentation to drive room nights

Inspiration The Houstonian Hotel, Club & Spa used geolocation segmentation to drive room nights Subject line: It's Time for Holiday Shopping! Sent: October 2023 Brand: The Houstonian Hotel, Club & Spa Category: Inspiration Hotel location: Houston, Texas (NAM) Our thoughts: The Houstonian Hotel, Club & Spa effectively used geolocation segmentation to their advantage when sending out a one-time campaign that advertised a package they had put together to promote [...]

By |November 21, 2023|Categories: Inspirations|Tags: |

Hotel holiday email campaign ideas and examples for 2026

The holiday season is nearly upon us, a time of anticipation and excitement, magic and memories. It’s also a time when your guests eagerly await exciting seasonal email offers to hit their inboxes. Your hotel holiday email campaigns offer more than just festive cheer, however — they can drive substantial website traffic and help you harness invaluable guest data. When it comes to holiday marketing, Black Friday stands at the peak of the mountaintop, with [...]

By |November 21, 2023|Categories: Blog|Tags: |