Revinate

Marketing Team

Meet the team behind our content

With diverse expertise spanning strategy, customer marketing, and product storytelling, our team is dedicated to empowering hoteliers and providing the resources they need to build stronger guest relationships and drive direct revenue.

Brenna Turpin

Brenna produces and co-hosts the Hotel Moment podcast and helps scale Revinate’s content library, writing blogs and industry editorials. Inspired by her time at Revinate, Brenna recently got her passport and is excited to start filling it with stamps!

Freya Craig

Freya is a Senior Customer Marketing and Product Marketing Manager at Revinate, where she helps hoteliers get the most out of the company’s email marketing and guest feedback solutions. She is passionate about showcasing the impact Revinate Marketing has on customers and sharing best practices that inspire hospitality professionals.

Linden Plumley

Linden has built deep expertise in customer success through various roles at Revinate, including Director of Training and Support. As a Product Marketing Manager, she leverages this experience to support the Customer Data Platform and Ivy.

Lucia Apostol

Lucia is a marketer who believes the best marketing reads like a story worth telling. With a background in tech, she crafts narratives that turn data into dialogue and campaigns into conversations across web, email, and beyond.

Melissa McMullin

Melissa is a Product Marketing Manager specializing in Revinate’s voice solutions, Reservation Sales and RezForce. She enjoys connecting with hoteliers to understand their challenges and successes while showcasing how Revinate’s solutions can help them succeed.

René Garcia

Rene is a seasoned marketer with several years of experience in the hospitality industry. He specializes in email, web, multi-media, and marketing copy.

Featured articles

Hotel Schwarzbrunn drives 450 + room nights by promoting its spa

Inspiration Das Hotel Schwarzbrunn erzielt durch die Werbung für sein Spa mehr als 450 Übernachtungen Betreffzeile: 🥳 Neue Spa-Erlebnisse zum Krafttanken 💦🧖🏼‍♀️ Gesendet: August 2023 Marke: Hotel Schwarzbrunn Kategorie: Inspirierend Standort des Hotels: Stans, Austria (EMEA) Unsere Gedanken: Das Hotel Schwarzbrunn nutzte seinen August-Newsletter, um für sein hoteleigenes Spa zu werben. Es wurden drei Versionen der E Mail erstellt – eine auf Deutsch, eine auf Englisch und eine auf [...]

By |September 24, 2023|Categories: Inspirations|Tags: , |

Unlocking $1M in 6 weeks: Islamorada Resort Collection’s call center transformation with Revinate and Dragonfly Strategists

Unlocking $1M in 6 weeks: Islamorada Resort Collection's call center transformation with Revinate and Dragonfly Strategists Goal Drive direct bookings and improve conversion rates. Strategy Relaunch internal call center team. Results $1M in direct booked revenue in 6 weeks. Just a few months after we rolled out Reservation Sales, we have met or exceeded all [...]

Market, capture, and convert — driving full-funnel conversions

The Hotel Moment podcast — episode 67 In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Jason Pirock, Corporate Director of Marketing at Springboard Hospitality, take a look at website optimization and how to create a website that engages prospective guests, captures abandoned guests, and most importantly, drives conversions. The two also discuss how branding sets the tone for the guest experience and why content marketing [...]

How Northview Hotel Group drove $40M in direct revenue with Revinate

How Northview Hotel Group drove $40M in direct revenue with Revinate Goal Drive direct bookings to compete with OTAs. Strategy Engage guests with personalized experiences. Results $40M in lifetime revenue. In addition to being a powerful revenue driver, Revinate is incredibly easy to use which is why it has been so heavily adopted. Aditi [...]

Experience 3 major benefits of automated text messaging for hotels

Announcement: Revinate Ivy & Revinate Chat Ivy has a new job and is now the intelligence layer present across all Revinate products. Revinate Chat is our new product built on modern web-based technology. It’s fully integrated with the CDP for context-aware personalization. It replaces SMS/WhatsApp-based Ivy messaging. We live in a world where smartphones have become an extension of our hands, with 85% of Americans now relying on these devices for everything from checking the [...]

By |September 11, 2023|Categories: Blog|Tags: , |

Why you should consider a CDP in your 2024 hotel budget

If you think you know your guests, think again. Your guests might have come in the past for a romantic escape or for business. But now, they may be considering a family weekend vacation. The family of two that just checked in? They may prefer a text messages for communication now, but in the future they may go for email because it can be less intrusive. Are you keeping track of changes in guest preferences?. [...]

By |September 4, 2023|Categories: Blog|Tags: |