Revinate powers IHG properties

The hospitality industry is transforming

IHG and Revinate have a secret advantage for navigating the changing tides together. Our cutting-edge technology combined with your ideas, energy, and determination are an unstoppable force. Together, we can achieve your revenue goals and create amazing guest experiences. Want to learn how to make it happen?

Resources

Uncover insights and learn about the latest trends affecting the industry. Explore our blog articles, downloadable guides, webinars, and other resources to stay in the know on everything from marketing best practices to emerging technology solutions.

On-demand webinar

Featured webinar

How to supercharge your direct booking strategy

We partnered with GCommerce, the leading hotel digital marketing agency, to bring you strategies to collect, target, and activate your guest data across channels — including voice, email, text, and web.

Agenda

  • How to master first-party data collection across the guest journey
  • Best practices for personalizing and sending relevant content to your guests
  • Strategies to use your guest data to communicate with guests across voice, email, text, and web
Lindsey Strickland

Lindsey Strickland, Sr. Customer Success Manager, Revinate

Erin Fischer

Erin Fischer, Marketing Manager, GCommerce

More Hotel Moment Deep Dive webinars

Streamlining success: The impact of email marketing automation
Image of women booking an online hotel stay
Top 10 strategies to win direct bookings across communication channels
Email deliverability best practices for hoteliers

Customer stories

Staybridge Suites - A Revinate customer

How Staybridge Suites found success after putting data at the heart of their marketing strategy

Read now >

IHG Crowne Plaza in Sydney

How IHG Australia competes and wins with Revinate Marketing

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Lady booking rooms online with her credit card visible

InterContinental Grand Stanford Hong Kong achieves email open rates that are double the industry average

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Inspirations – email campaign examples

voco Melbourne Central

voco Melbourne Central by IHG turned cancellations into confirmed stays with this campaign

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InterContinental Ras Al Khaimah Resort and Spa offers fast-track to Platinum Elite with Club InterContinental

InterContinental Ras Al Khaimah Resort and Spa offers fast-track to Platinum Elite with Club InterContinental

Read now >

Intercontinental Melbourne The Rialto

Intercontinental Melbourne The Rialto adds 150+ room nights with Christmas Day lunch campaign

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Hotel Indigo Bali Semiyak

Hotel Indigo Bali Seminyak Beach uses past guest data to drive direct bookings

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Intercontinental Danang - A Revinate customer

The InterContinental Danang inspires its international guests with this campaign

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Crowne Plaza Hawkesbury Valley

This “we miss you” campaign sparks repeat direct bookings at Crowne Plaza Hawkesbury Valley by IHG

Read now >

Guides

Cover of "The ultimate guide to upselling techniques for hotels"
Guide

The ultimate guide to upselling techniques for hotels

Every hotel has upsell potential if a measured and calculated approach is applied. This guide is here to help you target your upsells to the right people at the right time.

Download now

Customer stories

Inspirations

Guides

The complete guide to first-party data for hoteliers

The complete guide to first-party data for hoteliers

Your guest data is your most valuable asset. But not all of it is reliable and useful. This is why you need access to first-party data.

Read the report →

Voice channel conversion playbook for hotels

The voice channel conversion playbook for hotels

  • Overview of the role of the voice channel today
  • How to integrate voice into an omnichannel booking strategy
  • Voice channel analytics and KPIs to monitor
  • The role of outbound campaigns

Download now →

Supercharge your hotel

Powered by hospitality’s best direct booking platform

Revinate Guests →

Need a clearer view of your guests? Identify and retain your best guests with a unified 360 view.

Revinate Marketing →

Relying too much on OTAs? Engage with guests throughout their journey to maximize direct bookings.

Revinate Chat →

Missing guest requests? Send personalized, AI-powered guest messages 24/7 to free up your staff.

Guest Feedback →

Need to improve your reputation? Manage, measure, and optimize reviews across ~45 sites.

Reservation Sales & RezForce →

Want to convert more calls? Boost inbound call conversion and outbound call strategy with Reservation Sales. Drive even more direct bookings with RezForce by allowing our reservation agents to pick up when your team logs off.

Ready to increase your direct bookings?

Tell us a bit about yourself, and we’ll show you the best available solutions.